Privacy Policy

Introduction

wickecoshop ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (wickecoshop.world) or use our curtain services in Richmond, Virginia, United States.

This policy applies to all visitors, users, and customers of our services. By using our website or services, you consent to the data practices described in this policy.

Information We Collect

We collect information that you provide directly to us when you contact us about our curtain services, request quotes, schedule consultations, or communicate with our team. This may include your name, email address, phone number, physical address, project details, and any other information you choose to provide.

We also automatically collect certain information about your device when you visit our website, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our website.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our curtain services, respond to your inquiries, schedule appointments for measurements and installations, process payments, send you service-related communications, and comply with legal obligations.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and conducting our business, such as hosting providers and payment processors, only to the extent necessary to perform these functions.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

Your Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to delete personal information we have collected from you
  • The right to opt-out of the sale of your personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

All users have the right to access, update, or delete their personal information. You may also opt out of certain communications from us. To exercise these rights, please contact us using the information provided in the contact section.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete such information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us About Privacy

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our privacy practices, please contact us:

Email: clients@wickecoshop.world
Phone: +1 804 264 3700
Address: 1221 Admiral St, Richmond, VA 23220, United States

We will respond to your request within 45 days as required by applicable law.